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Profile details
Job category searched
» IT, new technologies
» Marketing, communication
» Banking, insurance, finance
» Call centers, hotlines
» IT, software engineering, Internet
» Marketing, communication, media
» Telecom
Professional Experience:
IT Support Technician
Northrise University
Since 01.2022
I Created help desk tickets, troubleshot and resolved desktop issues. Further more I offered new customers training to reduce frustration and improve customer satisfaction. I also provided Tier 1 IT support to non-technical internal users through desk side support services.
Lastly I resolved diverse range of technical issues across multiple systems and applications for customers and
end-users across various time zones.
Computech
Skills
I work effectively with Microsoft office Suite, can do graphics designs with with such us Photoshop and Lightroom, can configure Servers such us the Windows Server, I can also design and Develop Websites
Education . Bachelor
Bachelors Degree in Computer Science
Northrise University
01.2019 - 11.2022
I was trained on how to work with various softwares such as Microsoft office Suite and Windows Server. I was also thought how to build softwares and websites among other things such as Troubleshooting Computers. I also learnt how to behave ethically and effectively with others.
Languages
english›fluent
More information
immediately
Central - Copperbelt - Luapula - Lusaka - Muchinga
Ndola
Permanent contract - Fixed-term contract - Temporary work - Internship - Freelance - Part-time work
25.05.2023
7
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