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CV Profile No.42537


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Last name : ****
First name : *****
Phone : +2***********
Email : ******@******
Date of birth : : ********
Nationality : *****
Address : ****************************************************

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Profile details

Job category searched
» Accounting, controlling, finance
» Marketing, communication
» Secretarial work, assistantship
Professional experience
2 to 5 years
» Banking, insurance, finance
» Marketing, communication, media
» Secretarial work
Professional Experience: 
Since 01.2020
Agency Support Officer
Prudential Life Assusrance
. Ensure that all clients with pending first premium are called on a weekly basis by agents and feedback sent to Operations team through Agency support • Handle the medical process and ensure that all open cases are closed within a month • Ensure that all RTBs are resolved and returned to head office through Agency support. A weekly report to be generated • Monthly activity report detailing the status of customer complaints, new business/ welcome call and query reporting • Refer all new and unresolved customer grievances to designated departments for further investigation.
01.2018 - 12.2019
Customer Service Officer
Prudential Life Assurance
To assist manage the brand building and marketing of insurance policies in the region. • To develop and implement cross-channel marketing campaigns driving awareness of the Prudential brand among consumers in the region and support specific product launches. • Provide website content and manage the corporate email and social media platforms i.e. facebook, whatsapp, twitter and LinkedIn. • Ensure timely delivery of communications to target audiences in the region.
Marketing Microsoft Office Customer Service
08.2014 - 10.2017
Bachelor of Commerce, Economics Major
Mulungushi University
Specialized in business management and economic practices. The degree is ideal for a diverse and exciting range of business-related career opportunities that include: General management Banking and Insurance Business management Business consulting Economic consulting Financial consulting Corporate advising Business strategy planning
More information
in 1 month
Central - Copperbelt - Eastern - Luapula - Lusaka - Muchinga - North-Western - Northern - Southern - Western - International
Place of residence : Chingola
Permanent contract - Fixed-term contract - Temporary work - Cooperative Education Program

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