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CV Profile No.36986


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Last name : ******
First name : ****
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Date of birth : : ********
Nationality : *****
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Profile details

Job category searched
» Health and social professions
» Management
» R&D, project management
Professional experience
More than 10 years
» Education, training
» Health, pharmacy, hospitals, medical equipment
» Research and development
» Services other
» Social, public and human services
Professional Experience: 
08.2016 - 05.2020
Director of Nursing Services
Zambia Air Force
 Directed a team of 10 managements and 234 general employees, including nursing, midwifery, and support staff to ensure the delivery of high-quality healthcare in compliance with organizational objectives.  Established and executed nursing care policy guidelines, systems & strategies, nursing care standards, practices, and Procedures in the organization.  Developed and updated health-related S.O.P.s aligned with international best practices, which led to reduced/prevented incidences of maternal, neonatal deaths.  Responsible for overseeing resources, setting departmental budgets, procuring supplies, staff training, and performance appraisal. Key accomplishments  Recognized Training and development needs of the employees and provided necessary training to develop a highly efficient and productive team.  Designed and executed an effective strategy for recruiting and retaining qualified medical staff, reducing attrition to one per year from six, and recruiting 30 nurses and midwives in 2018-2019.  Advised and counseled Management consistently and benchmarked with a private medical care office that offered quality medical services administrations with zero accident rates.  Organized customer experience interviews to get their input into the design of the solutions.  Partnered with other stakeholders to evaluate the progress and formulated strategy towards positive change.
01.2013 - 06.2015
Deputy Director of Nursing & HIV/AIDS Focal Point Person
Zambia Air Force
 Managed about 300 employees and increased community health by improving access to care, coordinating nursing activities to restore, promote, and maintain healthy lifestyles.  Devised strategies to improve nursing care delivery across all Z.A.F. health care facilities, resulting in streamlined operations and increased productivity.  Conceptualized operations strategies to ensure nursing care are aligned with community needs, routinely reviewing performance and improving operational procedures as needed.  Ensured compliance with organizational policies and procedures, documented performance evaluations, and provided constructive feedback to resolve deficiencies. Key Accomplishments  Integral in transition from a directorate of medical services to the fully-flagged medical services department.  Integrated cervical cancer screenings in six of 10 Z.A.F. facilities ensuring community safety and better healthcare facilities.  Integral in establishing the counseling and guidance unit.  Accomplished zero neonatal mortality rate in 2014, minimizing the status from the previous level of six to nil.
01.2010 - 12.2012
Hospital Administrator
Maina Soko Military Hospital
 Responsible for more than 250 employees from three different services and provided administrative support, allowing smooth delivery of efficient community health services.  Oversaw all resources efficiently, identifying staffing needs and hiring qualified practitioners and ensured compliance to terms and conditions of service and the code of conduct to enhance adherence to Public Service regulations.  Spearheaded organizational projects for improvement, collaborating cross-departmentally to define the scope, assigning, and monitoring tasks.  Briefed updates to internal and external stakeholders, identified and mitigated risks ensuring on-time, under-budget delivery.  Involved in human resource management, including forecasting, hiring, talent acquisition, conflict resolution, employee engagement, and performance evaluation.
01.2009 - 12.2010
Nursing Officer
ZAF Lusaka Base Clinic
 Responsible for effective and efficient service of patients in compliance with regulatory requirements through organizational policies and procedures.  Researched and motivated others to study in the field of nursing and midwifery, generating strategic insights to ensure field advancement and understanding.  Identified training needs and gaps and suitable organized training for employees resulting in efficient and productive staff. Key Accomplishments  Instrumental in engaging, challenging audience in health care, including growing male involvement in maternal and child health activities, developing a youth-friendly corner, and improving H.I.V. counseling and H.I.T. testing, treatment, and care.  Optimized patient access to care through in-house training of male circumcision providers and staff training on infection prevention and injection safety.  Integral in establishing the counseling and guidance unit/Family support unit (FSU)
01.2004 - 12.2008
Quality Assurance Manager
Maina Soko Military Hospital
 Evaluated complaints, compliments, suggestions, and severe incident registers to identify trends and directed changes and improvements based on these trends.  Conducted customer satisfaction surveys, collected patient feedback to understand and improve patient encounters.  Aided in all Q.A. activities, including arranging meetings, writing minutes, and monitoring compliance through routine inspections and adjustment of annual Q.A. plans.  Reduced risk by designing strategic plans and implementation of preventive actions.  Served as liaison between hospital management and clients, building a positive brand image by developing healthy and productive relationships.
Technical Skills: Microsoft Office Suite, Skype, OPEX/CAPEX, Score Card, Kardex, HMIS, SmartCare
03.2012 - 04.2016
Msc. in International Management of Health Systems
University of Liverpool
The MSc in International management with a specialization track in Management of Health Systems equipped Students with a skill-set for myriad managerial positions in organisations that participate in the many facets of the health care delivery system. The aim of the programme was to provide postgraduate -level education in management in order to prepare the graduates for the development of a successful career in areas including management, marketing, purchasing, strategic customer management, business consultancy or organisational development.The programme also introduced students to the the economic theories of supply and demand as they apply to the healthcare system as well as discovering how healthcare services are organised, delivered, and evaluated.
09.2017 - 08.2019
Bachelor of Science in Nursing
Texila American University
Bachelor in Nursing prepare graduates to assume responsibilities as professional, competent nurses and midwives at basic level in providing primitive, preventive, curative and rehabilitative services. Prepare students who can make independent decisions in nursing situations, protect the rights of, and facilitate individuals and groups in pursuit of health, function in the hospital, community nursing services and conduct research studies in the areas of nursing practice. Graduates are also expected to assume the role of teacher, supervisor and manager in a clinical/public health setting.
09.2009 - 09.2011
International Diploma in Project Management
University of Cambridge
The course involve project identification and Analysis, Project appraisal and assessment, Project definition and planning, Financial management and approval, Project management and implementation and Project closure and Hand over.
07.1991 - 07.1992
Diploma in Midwifery
Ndola school of Nursing & Midwifery
Training Registered nurses in Sexual Reproductive Health, Maternal and Newborn Care, in order to prevent and reduce maternal and neonatal deaths.
07.1987 - 06.1990
Diploma in Registered Nursing
Lusaka School of Nursing
Received training in General Registered Nursing
More information
Central - Copperbelt - Eastern - Luapula - Lusaka - Muchinga - North-Western - Northern - Southern - Western - International
Place of residence : Lusaka
Permanent contract - Fixed-term contract - Temporary work - Part-time work

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