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CV Profile No.27698


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Last name : ******
First name : *************
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Date of birth : : ********
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Profile details

Job category searched
» Accounting, controlling, finance
» Health and social professions
» IT, new technologies
Professional experience
5 to 10 years
» Agriculture, fishing, aquaculture
» Banking, insurance, finance
» Education, training
» IT, software engineering, Internet
» Telecom
Professional Experience: 
Since 05.2018
IT Manager
Tiger Animal Feeds / Tiger Chicks
 Handle documentation of usage and capacity reports on networking systems and the health of data/ voice communication processes.  Assigned to manage vendor and supplier relationships for resolving problems, managing services and reviewing proposals in the most expedient ways possible.  Identified personnel gaps, restructured the IT team, established annual objectives, training plans, motivated the team by defining a growth path for each position, redefined the shift schedule to create forward momentum for project execution  Managed full documentation of the existing IT systems, performed a root cause analysis of network & system reliability issues  Focused the Quality Assurance team on understanding the strategy behind the work to ensure excellent quality software testing resulting in system availability above 99.7%.  Partnered with the release management team to ensure projects were delivered on time to support monthly software releases.  Ensured all work requested was reviewed, sized, scheduled, tested, and implemented through the appropriate governance oversight process.  Monitored and tracked resource capacity to support assignment, tracked progress through all testing phases, and completed work within budget.  Implemented a new web-based Payroll system, Human resources management system and Time and Attendance system across the two companies which will fully automate the human resources and finance management of the organisation.
10.2015 - 05.2018
IT Specialist
Yalelo Limited
Key Responsibilities & Tasks:  Installation, configuration and management of Unified Threat Management (UTM) Firewall.  Management of over 15 remote point of sale units each relaying sales in real-time to a server at the main office.  Installation of inter-site (Lusaka and Siavonga) COSEC matrix access control/time and attendance system with various policies including late-in, early-out, overtime and leave management.  Established and managed to budget comprising ongoing operations and upgrades to systems  Kept up to date on industry developments and best practices  Maintained quality of service by establishing and managing to organizational standards  Maintained staff by recruiting, selecting and training associates.  Benchmarked, analysed, reported on, and made recommendations for the improvement and growth of the IT infrastructure and IT systems.  Distribute-Lists, and Route Maps Installation and configuration of PABX telephone systems.  Installation, configuration and management of Cathexis NVR server, HIKVision PTZ IP cameras and Unifi NVR, Unifi Server and IP cameras.  Installation and management of active directory on windows server 2012.  Carry out registration, and management of fixed assets registry for all IT equipment.  Communicated regularly with stakeholders regarding pertinent IT activities  Communicated updates, service times and usage best practices throughout the company
03.2014 - 09.2015
IT Support Technician
Allterrain Services Limited (Lumwana Gold Mine - Solwezi, Zambia)
Responsible for the installation and maintenance of IT equipment including LAN, WAN, printers, scanners, workstations and POS. Supporting customers by using remote access technologies and by visiting client sites. Key Responsibilities & Tasks:  Management of all IT logs, Weekly KPIs and monthly reports.  Manage service Level agreement, contracts with ISP providers, ensuring high availability of service with downtime.  Prepare the environment for deployment of Windows Server 2003, Server 2008, Server 2012.  Installation and implementation of Sage ERP X3 and remote client access via VPN services.  In charge of installation, management of ES2 access control software and integration with CuPOS Point of Sale at Trident college, Solwezi.  In charge of installation of vehicle and fleets tracking system with full real-time monitoring of location, driver, vehicle fuel usage, carbon dioxide emissions levels and accident reporting.  Installation and maintenance of barcode readers, Turnstiles gate and general access control systems.  Liaise with ICT suppliers on the purchasing of ICT equipment.  Optimization WAN performance with Exinda and Untangle firewall server setup.
Team Management; Targeting goals; Strategic thinking; Controlling financials; Communicating; Managing time; Server management and administration; Decision-making, IT security, Time and attendance and payroll, Access control and CCTV , Data backup and data replication.
01.2018 - 04.2018
Enterprise Cyber Security Fundamentals
Charles Sturt University (Sydney, Australia)
Enterprise Cyber Security Fundamentals – First Class Distinction The course has a strong technical focus, covering contemporary topics in cyber security, such as digital forensics, dark web and cyber warfare and terrorism.
03.2007 - 11.2014
Bachelor of Science Degree in Computer Science
Copperbelt University (Kitwe, Zambia)
01.2005 - 12.2006
Craft certificate in power electrical - Distinction
Copperbelt International College (Kitwe, Zambia)
01.2001 - 12.2003
Grade Twelve certificate
Mkushi High School (Mkushi, Zambia)
Secondary School Certificate – with Distinction
More information
in 1 month
Central - Copperbelt - Eastern - Luapula - Lusaka - Muchinga - North-Western - Northern - Southern - Western - International
Place of residence : Lusaka
Permanent contract - Fixed-term contract - Freelance

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