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Technical Advisor

Published on 30.04.2020


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Industries :
Banking, insurance, finance
Services other
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Job Ad & Profile Description

Position : Technical Advisor

The Technical Advisor (TA) will assist the Country Director with the development and sustainability of a high impact savings group program, which continues to attract the support of donors from across the US. The role will focus on quality systems and processes, meaningful relationship management (churches, headquarters and local staff, donors), monitoring and evaluation, and expertise supporting the establishment, delivery, and continuous improvement of the savings programs. The TA role will include a core group of primary responsibilities as well as a range of potential responsibilities which may be added to enlarge the role to suit program needs and/or the gifts and skills of the individual.

Tasks and Responsibilities:

Resource planning and mobilization:

  • Assist the Country Director in establishing and implementing a strategy for sourcing the appropriate resources (people, financial, etc.) needed to achieve the goals outlined within the program’s plan.

Donor liaison:

  • Engage in effective interaction with donors.
  • Provide oversight to planning and execution of field visits by donors and friends of HOPE, and act as point person with headquarters’ marketing staff on the same.
  • Provide on-site assistance to headquarters’ marketing staff in relation to collecting member/group stories, images, and other marketing impact reporting needs.

Spiritual Integration and Christian Witness:

  • Support the Spiritual Integration department in ensuring focus on the program’s Christ-centered mission and vision and promotion spiritual growth among staff, group members, and other associated parties, such as through weekly devotions and discipleship meetings.
  • Ensure a personal healthy spiritual balance within family, work, and church life through the adoption of Biblical, personal, and spiritual disciplines.

Relationship Management:

  • Assist the Country Director (CD) in supporting the program by maintaining excellent relationships with the staff and executive management, seeking collaborative opportunities between HOPE’s Central Service Unit (CSU) and the field office.
  • Serve as a cross-cultural link between the local team and HOPE CSU, providing unique insight and guidance to ensure healthy and effective communication.

Project Management:

  • Take ownership of managing major projects within the program, especially those projects that cut across program functions and involve both program staff and CSU staff. These will vary based on the needs of the program, but may include changes to technology, methodology, and products/services. Wherever possible, mentor other staff in project management to build capacity.
  • Support other departments in moving major projects forward and in improving project management tools.
  • Support other staff members in development of familiarity and expertise with HOPE tools and technology such as Quill, Power BI, Box, Adaptive, and Excel, whenever necessary.

Listening, Monitoring & Evaluation:

  • Under the guidance of CSU LM&E team, serve as the project manager (or coordinator) of in- country monitoring & evaluation activities of the SG program.
  • Work with CSU LM&E team to design overall listening and survey strategy for the program, assisting in the design, contextualization, and implementation of core listening, monitoring, and evaluation tools (e.g. HOPE Quotient) and piloting tools (when applicable).
  • Oversee the execution of the listening and survey work, both via internal staff/volunteers as well as external enumerators.
  • In collaboration with the CSU LM&E team, synthesize survey information for review, conduct analysis for presentation to core stakeholders (e.g. field/CSU management, church partners), and champion improvements in SCA program resulting from listening and analysis.

Operational Reporting & Analysis:

  • Provide support to country director and team in implementation of existing and new reporting, analysis, audit, and other associated tools and follow up with action items.
  • Assist country leadership to ensure the timely submission of operational reports required for internal reporting, donors, auditors, the local government and other parties.
  • Collaborate with CSU team to ensure program activities are following HOPE SG standards and best practices for SG’s.

Other Responsibilities:

  • The following are other potential areas of responsibilities dependent on the needs of country leadership. These are determined depending on program needs and candidate gifts/skills:

Provide support to CD in the following areas as needed:

  • Preparation of reports and presentations.
  • Development and implementation of special projects and pilots.
  • Assist in recruitment and retention process for new staff and interns.
  • Development and implementation of staff enrichment and development initiatives and required trainings (i.e. anti-fraud training.
  • Facilitating innovation and collaboration across the field (partners, field staff and volunteers) and CSU to improve the quality and service of SGs.
  • Building capacity on the local team on specific skills and expertise.
  • Coordinate logistics for all regional/global HOPE staff meetings/conferences hosted by SG in-country, such as SG country director meetings and HOPE global SG meetings.
  • Attend HOPE International’s annual Leadership Summit in Lancaster, PA in order to facilitate lateral learning and relationship building among the programs within HOPE’s network.
Required profile for job ad : Technical Advisor
  • Personal confession of Christian faith and commitment to the mission and vision of HOPE International.
  • A minimum of three months experience working at HOPE International CSU (Central Services Unit in Lancaster, PA) preferred.
  • A minimum of two years of professional experience in international development, ministry contexts, or business.
  • Qualifying bachelor’s degree, preferably in international development or a related field of study.
  • Skilled leader, with excellent understanding of cross-cultural communications, workplace relationships, church relations, and the ability to relate to and effectively motivate staff.
  • Experience living and thriving in a cross-cultural context is strongly preferred.
  • Project management experience.
  • Highly organized with strong attention to detail.
  • Assertive self-starter with demonstrated ability to work independently and in collaboration with a team.
  • Fluent in spoken and written English and an ability to develop other language comprehension.
  • Excellent written, verbal, and computer-based communication skills.
  • Passion and ability to self-educate regarding SG and MF methodologies and systems.
  • Passion to help the underprivileged to regain hope, dignity, and the ability to support themselves and their families.
  • Demonstrated acumen in use of applicable technology systems, e.g. Excel, PPT
  • Commitment of at least two to three years expected.
  • Experience with resource mobilization and donor engagement in the American context preferred.
Job criteria for job ad : Technical Advisor
Job category :
IT, new technologies
Production, maintenance, quality
Industries :
Banking, insurance, finance
Services other
Social, public and human services
Employment type :
Permanent contract
Region :
Central - Copperbelt - Eastern - Luapula - Lusaka - Muchinga - North-Western - Northern - Southern - Western
Experience level :
2 to 5 years
Educational level :
Number of Position(s) : 10

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