Senior Technical Writer - Application Observability (Remote, EMEA)

EMEA (Remote)

We are looking for a Technical Writer to produce high-quality documentation and guides for Grafana Labs. You will collaborate with the engineers, product managers, and the Grafana writing team to produce a variety of tailored content to ensure our products are easy to learn and rapidly adopted. Just so you know, at Grafana, we don’t expect our applicants to be a cookie-cutter match to the job descriptions we post, and we certainly don’t expect you to know everything. We would much prefer driven individuals who are willing to learn than someone with 100 years of experience, but no passion for what they do.

Responsibilities

• Work closely with product managers and internal stakeholders to obtain an in-depth understanding of the product and the documentation requirements.
• Plan, research, develop, and write high-quality content tailored to Grafana customers. 
• Interview developers and engineers to gain knowledge and understanding of the software you write about and the larger systems and context in which it is useful. Write content for beginners, such as examples and getting started guides.
• Work with the documentation manager and other technical writers to continuously improve the existing documentation and docs site; to produce content with a consistent voice, feel, and organization; and to make it as easy as possible for users to quickly find the information they need.

Requirements

• At least 4-6 years of experience
• Experience using or documenting enterprise and/or cloud software.
• Experience working with Git and Github.
• Experience working remotely.
• Experience with application observability services and tools.

Nice to Haves

• Experience with Kubernetes.
• Working with open source communities is a plus.