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Account Manager

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Published on 10.07.2019

Job Ad & Profile Description

Position : Account Manager

We are looking for profiles and CVs of Account Managers that we will send to our large account customers for their future recruitment needs.

Responsibilities:

  • Overseeing customer account management ;
  • Build and maintain strong, long-lasting customer relationships ;
  • Track key account metrics ;
  • Communicate with clients to understand their needs and explain product value ;
  • Negotiate contracts and close agreements ;
  • Handle client complaints ;
  • Monitor and analyze customer’s usage of our product ;
  • Ensure that client needs are understood and satisfied ;
  • Improve the overall customer experience.
Required profile for job ad : Account Manager
  • Bachelor’s degree in sales, communications, or related field ;
  • Proven account management or other relevant experience ;
  • Excellent verbal and written communications skills ;
  • Critical thinking and problem solving skills ;
  • Excellent active listening skills.
Job criteria for job ad : Account Manager
Job category:
Sales
Industries:
Education, training
IT, software engineering, Internet
Temporary work, recruitment
Employment type:
Permanent contract
Region :
Central - Copperbelt - Eastern - Luapula - Lusaka - North-Western - Northern - Southern - Western
Experience level:
Less than 2 years
Educational level :
Bachelor
Spoken language:
englishfluent
Number of Position(s):8

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